Privacy Policy

SitterSpots ("SitterSpots," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit or use our website and services (the "Service").

By using SitterSpots, you agree to the collection and use of information in accordance with this Privacy Policy.

We collect only the information necessary to provide and improve our Service.

a. Information You Provide Directly

Depending on how you use SitterSpots, we may collect:

• Name
• Email address
• Phone number
• Babysitter or parent profile information
• Availability details
• Messages or content you choose to send through the platform
• Payment-related metadata is collected by Stripe, we do not collect or store financial information.

b. Automatically Collected Information

When you use our website, we may automatically collect:

• IP address
• Device type, browser type, and operating system
• Pages visited and actions taken
• Date and time of access

This data is used for security, analytics, and performance improvement, never shared or sold with anyone.

c. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

• Maintain user sessions
• Improve site performance
• Analyze usage trends

You can control cookies through your browser settings.

We use your information to:

• Provide and operate the Service
• Send availability reminders, notifications, or updates you request
• Facilitate communication between sitters and families
• Improve features, reliability, and user experience
• Monitor and prevent fraud, abuse, or misuse
• Comply with legal obligations

We do not sell or share your personal information with anyone including third parties.

If you opt in to receive SMS or email notifications:

• You may receive reminders, availability alerts, or service-related messages
• Message and data rates may apply
• You can opt out at any time by following the instructions in the message or contacting us

We only send communications that are directly related to the Service.

We may share information only in the following limited circumstances:

a. Service Providers

We may share data with trusted third parties who help operate our Service, such as:

• Hosting providers
• Email or SMS delivery services
• Analytics providers

These providers are contractually obligated to protect your information and use it only for providing services to SitterSpots.

b. Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests.

c. Business Transfers

If SitterSpots is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain personal information only as long as necessary to:

• Provide the Service
• Comply with legal requirements
• Resolve disputes
• Enforce our agreements

You may request deletion of your account and associated data, subject to legal or operational requirements.

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

SitterSpots is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for communications

You can exercise these rights by contacting us.

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.